Política de envío

NOTE: We are not responsible for lost or delayed packages. We are not Fedex, or USPS. If your package is lost or delayed, writing nasty emails demanding we fix it and threatening bad reviews will not make the package suddenly appear at your door step .  We are much more likely to respond, take action or help if you are polite and understand we are not a courier company.

Whenever you buy online, there is a risk packages get lost and delayed, if you are the type of person to have a meltdown, throw a tantrum and get upset about this, we strongly suggest you either keep a large stash of chill pills with you at all times, or go and buy at a physical store.

With that said!:

Your order will be drop shipped from one of the following locations:

  • Carlsbad, CA, USA
  • Melbourne, Australia
  • Bangkok, Thailand
  • Ipoh, Malaysia

USA DOMESTIC*

  • $8.99 USA Domestic* Standard Shipping for orders up to $198.99
  • $49.99 USA Domestic* Standard Overnight (Express) 
  • $59.99 USA Domestic* Next Day Shipping (Priority Overnight) 
  • FREE SHIPPING on USA Domestic* Standard Shipping on all orders $199.00 and over
  • USA Domestic Standard Shipping is by USPS First Class Mail or similar and takes between 3-5 business days
  • USA Domestic Standard Overnight usually takes 1-2 business days (excludes Hawaii and Alaska)
  • USA Domestic Priority Overnight usually takes 1-2 business days (excludes Hawaii and Alaska)

*Excluding Alaska, Hawaii and selected postal codes

*Please note that certain addresses may be subject to additional FedEx shipping charges. 

Additionally, if the shipping address is an International Out-of-Delivery-Area you may be subjected to extra shipping charges.  

INTERNATIONAL**

  • $49.99 INTERNATIONAL** Standard Shipping (Fedex International Economy) for orders up to $349.99
  • $59.99 INTERNATIONAL** Expedited Shipping (Fedex International Priority)
  • International Standard Shipping is by Fedex International Economy or similar and usually takes between 3-5 days
  • International Expedited is by Fedex Priority and usually takes between 2-3 days

**Excluding Africa and Selected Countries

 GENERAL INFORMATION

  • 1-2 day handling time, cutoff 2:00pm PDT
  • We do not ship during weekends or public holidays
  • We are not responsible for lost shipments
  • If an item arrives damaged, save the shipping carton and take photos of the damage, contact us asap.
  • If we sent incorrect item or quantity, take photos and contact us ASAP.
  • Customs, taxes, duties, and other fees are the responsibility of the buyer